Cancellation policy

About cancellation and changes

In case of cancellation or change of reservation, please contact us immediately.
In case of cancellation due to customer’s convenience, a cancellation fee will be charged as followed.

7 days prior 10% of total charge
5 days prior 20% of total charge
3 days prior 20% of total charge
1 day prior 80%, of total charge
non-night or non-delivery without contact 100% of total charge

In addition, we may not be able to meet your request for change depending on the time and reservation status.
We kindly ask for your understanding.