About cancellation and changes
In case of cancellation or change of reservation, please contact us immediately.
In case of cancellation due to customer’s convenience, a cancellation fee will be charged as followed.
|7 days prior||10% of total charge|
|5 days prior||20% of total charge|
|3 days prior||20% of total charge|
|1 day prior||80%, of total charge|
|non-night or non-delivery without contact||100% of total charge|
In addition, we may not be able to meet your request for change depending on the time and reservation status.
We kindly ask for your understanding.